Our Interview Guide has been created to assist both leadership and management members regarding the operations and procedures of interview sessions within Raven Clothing Company. Anyone is welcomed to read through our interview guide as it may help you through the process of becoming an employee of our clothing company.
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General Guidelines:
Anyone who is an Assistant Manager or higher are authorized to host interview sessions.
Interview sessions are only to occur during the scheduled timeslots, unless otherwise approved by either the Chief People Officer, Chief Operations Officer, or the Chief Executive Officer.
There may not be no more than one co-host, which is chosen by the host of the interview session.
Staff Assistants and Senior Sales Associates may assist during interview sessions if they received permission to do so from the host of the interview session.
Ratio of interviewers and assistants to interviewees should be one to five. There should not be more than a total of three Security Officers; however, the host of the interview session may request additional Security Officers if deemed as necessary.
There should not be any employees nor those not wanting to be interviewed within the second floor lobby during the interview session.
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Group Shout:
[INTERVIEWS] Ever wanted to become a Junior Sales Associate? Come on down to the Raven Homestore for a chance to work with us! This interview session is hosted by {username} and will begin in ten minutes.
[INTERVIEWS] Interviews have now been concluded. Congratulations to everyone who passed the interview! Better luck next time to those who either failed or missed the interview session.
Preparation:
As we do not currently have an interview center, interviews are required to take place on the second floor of the Raven Homestore. Interviewees must be dressed appropriately, such as having a realistic skin tone and body package. You can learn more regarding our dress code under the Code of Conduct here: https://www.theplazacompany.com/community-forums/general-discussion/r-code-of-conduct. Upon arrival to the interview session, interviewees are required to promptly find a seat on one of the couches in the lobby of the second floor. During the scenario where every seat in the lobby is occupied, interviewees can sit anywhere inside of the conference room. Please ensure either an interview assistant or a Security Officer is present in the conference room at all times!
1. Welcome everyone to the {time} interview session. My name is {username} and I’ll be the host of this interview session for today.
2. Permission to Speak is now in effect. Anyone who talks without permission will be removed from the interview session.
3. We will now go over the guidelines of this interview session. Make sure to pay attention closely and if you have any questions regarding the guidelines of this interview session, please save them until the very end.
Grammar is required at all times during this interview session. Failure to do so will result in you failing the interview.
You must show respect to everyone, including towards the interviewers, security officers, and other interviewees.
You are welcomed to record any portion of this interview session; however, if you do so, please blur out any responses from the interviewees.
You are not permitted during this interview session to go AFK and if you choose to do so, you will be removed from the interview session.
Does anyone have any questions before we start conducting interviews?
4. Interviews can now begin! Please remain seated until selected by an interviewer. You are also welcomed to talk with the interviewees around you. Best of luck everyone!
Selection:
Once the final direction is mentioned to the interviewees, both of the interviewers will each select either one or two interviewees and require them to say the following message: C7RN. Saying this message immediately determines whether or not the interviewee has safe chat enabled. If the message does not show up as hashtags after being sent from the interviewee, they may proceed forward with the interview. Interviewees must be escorted to an office by the interviewer after being checked for safe chat.
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Introduction:
1. Hey there, my name is {username} and I will be your interviewer today.
2. Before we begin the interview, let me explain a couple of key points to you.
3. You will receive a strike for any grammatical errors present in your responses. If you receive more than three strikes, this interview will be considered as a failure.
4. Additionally, there is a 40 second time limit on each response. Exceeding this time limit will result in a strike.
5. You are prohibited from copying and pasting any of your responses.
6. Do you have any questions for me before we begin the interview?
7. Great! Let’s begin the interview.
Questions:
Why do you want to work here at Raven Clothing Company?
What are your strengths and weaknesses?
On a scale of 1-10 (10 being the most active), how active are you?
How would you greet a customer?
How can you improve the experience of our customers?
Do you have any working experience in the clothing industry?
How would you deal with a customer who insulted you?
Where do you see your future in Raven Clothing Company?
Conclusion:
Passed Interviewees:
1. This now concludes our interview. Please allow me some time to review your responses once more.
2. Congratulations! You have passed the interview as your responses were detailed and contained little to no grammatical errors.
3. Please remain both seated and silent while I promote you to the rank of Trainee.
4. Do you have any questions or concerns before you are removed from the interview session?
Failed Interviewees:
1. This now concludes our interview. Please allow me some time to review your responses once more.
2a. Unfortunately, you have failed the interview as your responses lacked detail and contained multiple grammatical errors.
2b. Unfortunately, you have failed the interview as your responses exceeded the 40 second time limit requirement.
2c. Unfortunately, you have failed the interview as you received more than three strikes due to grammatical errors.
2d. Unfortunately, you have failed the interview session as your responses were copied and pasted.
3. You are welcomed to attend any future interview sessions if you are interested in trying again.
4. Do you have any questions or concerns before you are removed from the interview session?
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Completion:
Once every interviewee has been interviewed, the host of the interview session will change the group shout to announce the conclusion of the interview session. Additionally, they will need to complete the reflection form under the Trello system, which includes stating what interviewees passed the interview, who provided assistance throughout the interview session, how many Security Officers were actively present, and describe in detail if any problems occurred.
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Have any questions or need assistance regarding our interview guide? Please feel free to reach out to us!
iDyl_n
Chief Executive Officer